Privacy Policy

Effective Date: 04 April 2026

Welcome to RAJMAHAL Travels (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you visit our website: https://rajmahaltourtravels.com/

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you use our services (such as taxi booking, tour packages, or hotel reservations), we may collect:

  • Name
  • Phone number
  • Email address
  • Travel details
  • Payment-related information

b) Usage Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type
  • Device details
  • Pages visited and browsing behaviour

c) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services (car rental, taxi service, tour packages, hotel booking, and travel planning)
  • To process bookings and communicate with you
  • To improve our website, services, and user experience
  • To send updates, offers, or promotional content (if you opt-in)
  • To comply with legal requirements

3. Payment Security

We offer multiple payment options including Razorpay, UPI, bank transfer, and cash.

We do not store your payment details. All online payments are processed securely through trusted payment gateways.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal data. We may share your information only in the following cases:

  • With trusted service providers (for website operation or booking assistance)
  • When required by law or legal authorities
  • To protect our rights and prevent fraud

5. Third-Party Tools & Services

We use third-party tools to improve our services, including:

  • Google Analytics (for website analysis)
  • Google Ads (for advertising)
  • Meta/Facebook Ads (for marketing)

These platforms may collect information as per their own privacy policies.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

8. Your Rights

You have the right to:

  • Access and review your personal data
  • Request correction of incorrect information
  • Request deletion of your data
  • Opt out of marketing communications
  • To exercise these rights, please contact us.

9. Children’s Privacy

Our services are intended for general audiences and travel-related use. We do not knowingly collect personal data from children under the age of 13.

10. Refund & Cancellation

Refund and cancellation are subject to our booking terms and conditions. Please refer to our separate Refund Policy for details.

11. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

RAJMAHAL Tour Travels
139, City Plaza Mall, Jhotwara Road, Sindhi Colony, Bani Park, Jaipur, Rajasthan – 302016

Email:rajmahaltravels1@gmail.com
Phone: +91 9414443024